YOU'VE GOT QUESTIONS, WE'VE GOT ANSWERS.
FAQ
When will my order arrive?
We deliver on Monday of every week. This allows us to cook fresh to order, as preparing and cooking our food takes time (and lots of love).
What time can I expect my delivery?
All deliveries will take place between 9am-8pm. For nationwide deliveries, our courier provider will send you a text/email on the day of your delivery with your 1-hour delivery slot so you’ll know when to expect your delicious meal!
Is your meat halal?
Yes! All our meats are halal.
How will the food arrive?
Our food is delivered chilled and vacuum packed in an insulated box with ice packs. This allows for the food to stay cool for up to 48 hours.
How long can be the food be stored?
Since our food is made fresh to order and vacuum packed, you can store it in the fridge for up to 7 days post-delivery. No need to freeze!
How much is the delivery charge?
We have a standard delivery charge of £3.
Can I freeze the food?
You can freeze the prepped meals for up to 3 months. We do not recommend freezing items from our at home dining menu.